Memorial Accents stands behind our product by offering a full 100% hassle-free replacement warranty on our Memorial Images product line. Any manufacturing defects, wear and tear, fading, deterioration, breakage, vandalism issues, catastrophic failure, or acts of nature, are covered with our 100% replacement warranty policy for the life of the monument to which they are attached. If the dealer or the family faces any of these issues, we will replace, free of charge, the identical product with the identical photo that was originally used. All of our images are tagged and archived, which will make it easy for dealers to re-order in the event a replacement is needed. In addition, should you or the family encounter a field failure with a competitor’s like product, we also offer a competitive replacement program whereby Memorial Accents will replace our competitor’s product with one of our own, at a discount of $50 off color images and $20 off black and white images. All you would need to do is send us the original competitor’s distressed product and an electronic file of the photo you want to use (doesn’t have to be the same photo as previously used), and we will make the replacement product for you, from your choice of granite or aluminum; depending on the size, glass is also an option. We firmly believe our product’s durability and quality of craftsmanship are unrivaled in the industry!